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FAQ's
First Time Appointment?

Cancellation Policy: All reservations are held with a credit card or debit card. We ask that any cancellations are made 24 hours prior to appointments. Cancellations less than 24 hours from your appointment time will be charged 50% of that service. Any no-shows on the day of your appointment will be charged 100% of that service.

If this is your first time at the salon for a hair service, there are a few important points to keep in mind. Please read below. 

Fill out our new client form! You'll receive a form with your reservation email. This form gives your stylist a better understanding of your past hair history and what you are looking for out of your upcoming appointment!

First Time Facial/Massage?

If this is your first time at the salon for a facial or massage, please be sure to fill out the forms sent to your email with your reservation details! This will tell your esthetician or massage therapist your past medical history and any contraindications that may impact your upcoming appointment. This form also gives you a chance to tell them what you are looking for out of your upcoming appointment!

 

Appointment Precautions

  • Chemical treatments have different effects on different hair types and colors. The salon and the hair technician are harmless in the event of unexpected or undesired results. Any further alterations or corrections will be provided at the expense of the client.

  • Previous treatments and chemical services can continue to have an effect on a client's hair. Please disclose any and all previous treatments to the stylist prior to treatment.

  • Chemicals may have unexpected and undesired effects on the metals in my jewelry and/or  clothing. The salon is not responsible for any damaged jewelry or clothing.

How is Ash Salon Staying Safe?

  • Shift work to limit the amount of employees and guests

  • Heightened sanitizing between every client 

  • No glassware, disposable cups only

  • No magazines

  • Non contact thermometer upon arrival 

How to Prepare for Appointment

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  • Come alone to appointment

  • Feeling ill? You must stay home​

Parking

Ash Salon Guest Parking is located off of Washington St. in Old Town Haymarket. Guests are not to park in the parking lot off of Jefferson St. behind the salon.

Still Have Questions? Please Give us a Call at the Salon
703-753-0594
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